Collision General Manager

Caliber Holdings•Savannah, GA

15d

About The Position

Caliber Collision is hiring a Collision General Manager to oversee the overall operation of a collision repair center. The role includes responsibility for risk management, teammate development, client metrics, production, and administration. The General Manager recruits, recognizes, and retains talented teammates; monitors current financial performance; and reviews prior-month financial metrics to identify opportunities and trends. The role also ensures repairs are completed thoroughly, safely, and profitably, in accordance with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

Requirements

At least 3 years of collision management experience.
Valid driver’s license and eligibility for coverage under the company insurance policy.
Must be 21 years of age or older.
Advanced understanding of collision estimatics.
Prior experience with CCC1.
Advanced understanding and knowledge of repair processes and procedures.
Ability to understand written and verbal instructions.
Ability to prioritize competing tasks and adapt to a fast-paced environment.
Ability to provide personable, friendly customer service to internal and external customers.
Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
Must be eligible to work in the U.S. without restrictions.

Responsibilities

Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
Recruit, recognize, and retain talented teammates.
Monitor current financial performance metrics and review previous-month financial metrics to identify opportunities and trends.
Ensure vehicles are repaired thoroughly, safely, and profitably according to Caliber’s Standard Operating Procedures, insurance partners, and industry guidelines and standards.