Clinical Support Assistant Jobs

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Clinical Support Assistant

SB Clinical Practice Management Plan•Stony Brook, NY
•Onsite

About The Position

The Clinical Support Assistant provides general administrative support for a medical office at Stony Brook Internists, UFPC, in Stony Brook, New York. The role provides phone coverage for the employee’s desk and overflow calls for the department, and serves as a liaison between patients and physicians. The position is full time, Monday through Friday, from 8:30 AM to 5:00 PM. The assistant supports the overall operation of the office by answering calls and routing messages, communicating with physicians and patients, filing medical and administrative correspondence, processing prescription renewal requests, completing patient forms, and obtaining records. Other duties may be assigned, and responsibilities may change according to the needs of CPMP. The position is largely sedentary, requiring the employee to remain stationary for most of the day. The employee must regularly communicate with patients, staff, and medical providers and exchange accurate information with them.

Requirements

  • High school diploma or GED.
  • Some clerical experience.
  • Strong organizational skills.
  • Strong verbal and written communication skills.
  • Excellent typing skills.
  • Friendly telephone etiquette.

Nice To Haves

  • Two years of administrative or clerical experience.
  • EMR experience.
  • Medical office experience.
  • Microsoft Office proficiency.
  • Prior pre-authorization process experience.
  • Spanish-speaking ability.

Responsibilities

  • Provide general medical office administrative support.
  • Provide phone coverage for the employee’s desk and handle overflow calls for the department.
  • Serve as a liaison between patients and physicians.
  • Assist with the overall operation of the medical office.
  • Answer telephone calls and take and route messages.
  • Interface with physicians and patients.
  • File medical and administrative correspondence for the department.
  • Process prescription renewal requests.
  • Complete patient forms.
  • Obtain records.
  • Perform other duties as assigned.

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