Clinical Specialist Jobs

About The Position

Requirements

• Registered Nurse (RN).
• Bachelor’s degree; a BSN is preferred.
• 3–5 years of experience working in infusion areas, including safe handling and administration of hazardous drugs in a hospital or outpatient infusion area.
• Solid understanding of Oncology Nursing Standards.
• 3–5 years of experience educating others.
• Basic digital literacy, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to travel up to 90% to serve regional, area, and national needs.
• Follow company policies and procedures.
• Effective collaboration and engagement with people at all levels, internally and externally.
• Strong problem-solving abilities.
• Ability to present information using adult learning principles.
• Excellent verbal and written communication skills.
• Strong organizational skills and thorough documentation practices.

Nice To Haves

• Exposure to and awareness of USP 797, USP 800, and current safe-handling practices.
• Knowledge of hazardous-drug use across healthcare settings.
• Bachelor of Science in Nursing (BSN).

Responsibilities

• Serve as a clinical resource for execution of the Medication Delivery Solutions clinical business strategy and differentiation of the Hazardous Drug Safety portfolio.
• Provide initial customer education and training on the HDS portfolio in inpatient and outpatient infusion settings, including support for gravity infusion setups and port access recommendations.
• Provide follow-up support to nursing and pharmacy teams to help retain existing business.
• Visit key customer accounts to support retention and identify opportunities for growth.
• Provide subject matter expertise throughout the sales process and collaborate with the regional team on customer engagements from pre-sale through post-conversion.
• Manage conversion processes, product implementations, and training; support regional conversion-management strategy sessions.
• Develop working relationships with end users and provide product in-servicing, clinical education, and follow-up at customer locations.
• Conduct regional training for contractual nursing support as needed and facilitate customer training classes for conversion or retention.
• Conduct assessments supporting Oncology sales efforts and provide education on the HDS portfolio.
• Contribute tools and training that enhance the clinical acumen of the sales team and pharmacy staff, including new hires and experienced sales consultants.
• Share best practices with platform and sales colleagues to improve programs and processes.
• Use approved clinical studies effectively and ensure completion of necessary customer complaint documentation as needed.
• Report activities and updates in Salesforce.com and provide monthly updates to the Area Sales Manager on regional training and support activities.
• Participate in trade shows to promote the MDS portfolio.
• Manage responsibilities within the allocated travel and expense budget and comply with corporate and external policies, including PharmaCode and AvaMed.
• Coordinate scheduling and activities with the Area Sales Manager to support the greatest return on investment.
• Travel as necessary based on account assignments, with a focus on designated areas of the country.
• Maintain open and effective communication with internal and external customers.