Clinical Medical Assistant Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Current CPR/BLS certification, or obtain it within organizational guidelines.
• Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
• Working knowledge of common medications and disease processes affecting the patient population served.
• Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
• Experience using electronic medical records (EMRs).
• Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
• Excellent customer service and telephone etiquette.
• Strong organizational, prioritization, and time-management skills.
• Excellent verbal and written communication skills for interacting with patients, providers, health plans, and internal and external partners.
• Strong interpersonal skills and a collaborative, team-oriented approach.
• Critical thinking and sound problem-solving abilities.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability to work independently and manage multiple priorities in a fast-paced clinical environment.
• Commitment to exceptional patient care and a positive patient experience.
• Cultural awareness and sensitivity to the needs of Medicare and other patient populations served.
• Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements; and sitting or standing for extended periods as needed.
• Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment.
• Ability to lift, carry, push, or move medical equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
• Visual acuity and hearing, with or without reasonable accommodation, sufficient to safely perform essential job functions.
• Ability to operate standard office equipment, computers, telephones, and clinical devices.
• Reliable transportation to consistently report to scheduled work locations and shifts.

Nice To Haves

• Completion of an accredited Medical Assistant program; CMA, RMA, NCMA, CCMA, or equivalent certification.
• At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
• IV Therapy certification, where permitted by state regulations.
• Phlebotomy experience.
• Knowledge of medical coding principles.
• Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

• Welcome patients and prepare them for provider examinations by collecting and documenting relevant histories, medications, allergies, preventive care information, and other clinical details in the EMR.
• Measure, document, and report vital signs and other clinical observations.
• Prepare patients and examination rooms and assist providers during examinations, treatments, and in-office procedures.
• Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed.
• Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
• Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
• Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
• Perform phlebotomy and prepare specimens for laboratory testing.
• Perform CLIA-waived laboratory testing and in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
• Complete laboratory quality controls and maintain required testing logs.
• Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
• Document patient encounters, treatments, diagnostic results, procedures, supplies used, and telephone encounters in the EMR.
• Complete patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
• Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
• Assist with patient outreach, preventive screening scheduling, and documentation of completed services and care coordination activities.
• Maintain patient medical records according to organizational policies and HIPAA requirements.
• Manage front office tasks, including answering calls, greeting patients, scheduling appointments, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
• Monitor medical supply, pharmaceutical, and disposable-item inventory and assist with ordering and supply inventory maintenance.
• Support onboarding and training of new team members as assigned.
• Collaborate with providers, clinical staff, and front office personnel to support efficient clinic operations.
• Perform other duties as assigned.

Benefits

• Competitive hourly rate plus performance bonuses.
• Eight paid company holidays per year.
• Paid Time Off accrued from day one.
• Medical, dental, and vision insurance.
• Teladoc virtual care.
• 401(k) through Fidelity.
• Better Health Wellness Program.
• Employee Assistance Program (EAP).
• Parental leave.
• BHG University.
• LinkedIn Learning.
• Working Advantage.