Clinical Liaison Jobs

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RN Clinical Liaison

Gentiva•Columbia, TN

About The Position

The RN Clinical Liaison ensures intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. The role builds professional relationships, coordinates admissions, and supports community awareness of hospice services. The liaison evaluates patient eligibility, educates patients and families about hospice care, completes intake documentation, and coordinates admissions while meeting legal, clinical, and payer requirements. The role also serves as a point of connection between referral sources and the hospice care team, making regular visits to hospitals and facilities and developing relationships with referral partners.

Requirements

  • Licensed nurse with at least three years of hospice experience.
  • Current RN license to practice nursing in the state of employment.
  • CPR certification.
  • Valid driver’s license and automobile insurance.
  • Strong knowledge of hospice care and the needs of patients and families.
  • Familiarity with community resources and referral networks.
  • Excellent patient assessment and documentation skills.
  • Ability to supervise staff, coordinate services, and manage programs effectively.
  • Strong communication and interpersonal skills, with sensitivity to diverse backgrounds.
  • Compassion and sensitivity to terminally ill patients and their families.
  • Flexibility to manage varied tasks and changing priorities.
  • Professional maturity, collaboration, and tact when working with interdisciplinary teams.
  • Ability to influence and educate referral sources, patients, and families.
  • Demonstrated commitment to patient advocacy and quality care.
  • Must meet applicable state-specific requirements and minimum requirements to be eligible for benefits.

Nice To Haves

  • BSN with five or more years of hospice experience.
  • Prior experience as a discharge planner, case manager, or educator.

Responsibilities

  • Receive and respond to referrals from hospitals, home health providers, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
  • Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
  • Educate patients and families about hospice care, including what it includes and how it works.
  • Complete required documentation and coordinate intake and admission processes to meet legal, clinical, and payer requirements.
  • Act as a liaison between referral sources and the hospice care team to support seamless handoffs, clear communication, and prompt responses.
  • Visit hospitals and facilities daily and maintain visibility and accessibility with discharge planners, case managers, and physicians.
  • Build and maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Career advancement opportunities.
  • National and local recognition programs.
  • Teammate Assistance Fund.
  • Medical, dental, and vision insurance for full-time employees.
  • Mileage reimbursement or fleet vehicle program for full-time employees.
  • Generous paid time off and seven paid holidays for full-time employees.
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time employees.
  • Education support and tuition assistance for ASN-to-BSN and BSN-to-MSN programs for full-time employees.
  • Free continuing education units (CEUs) for full-time employees.
  • Company-paid life and long-term disability insurance for full-time employees.
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time employees.

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Common questions about Clinical Liaison careers and jobs.

Based on current job postings on Teal, the average Clinical Liaison salary in the US is approximately $92,000 per year, with a typical range of $69,000 to $129,000.
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