Clinical Liaison Melbourne, Full Time Day

Kindred Healthcare•Melbourne, FL

About The Position

The Clinical Liaison conducts patient assessments to identify appropriate candidates for potential admission and follows up daily with patients and decision-makers for ongoing clinical reassessment. The role manages referrals and admissions generated through assigned hospitals and territories, represents ScionHealth and its hospitals professionally, and builds positive relationships with accounts and referral sources. The Clinical Liaison designs and manages marketing strategies for assigned accounts, identifies new referral sources, and delivers in-person educational meetings and presentations about the specialty hospitals. The position coordinates clinical and benefit information among patients, decision-makers, referral sources, and the hospitals. At least 80% of work is performed outside the home, with an expectation of being onsite at assigned accounts daily. Travel is required daily.

Requirements

Must read, write, and speak fluent English.
Must have good and regular attendance.
Valid in-state driver's license upon hire.
Prior experience demonstrating understanding of Medicare, Medicaid, and other payers as related to LTACH benefits.
Prior experience demonstrating competence in strategic business planning and the design of marketing initiatives.

Nice To Haves

Associate's or bachelor's degree in marketing, communication, healthcare administration, nursing, or another related field.
Equivalent combination of education and experience, including extensive healthcare sales work in lieu of a formal degree, may be considered.
Registered Nurse (RN) state or compact-state licensure, or LPN/LVN licensure in the state of practice, upon hire.
Graduate Respiratory Therapist credential upon hire.
Two or more years of prior healthcare sales and/or clinical healthcare experience.
Prior experience that includes formal sales training.

Responsibilities

Use prospecting methods to generate leads, initiate business contacts, identify expansion opportunities in existing and new accounts, and conduct educational presentations.
Meet monthly goals for assigned hospitals and expand the number of referral sources in assigned territories.
Maintain current referral sources through relationship development.
Manage the referral, assessment, and admissions process for referred patients who meet eligibility criteria.
Conduct clinical assessments in accordance with company and division standards.
Work with patients and family members to explain the benefits, care, and services of ScionHealth hospitals.
Establish and maintain strong relationships with referral sources throughout the territory.
Plan travel carefully and monitor expenses to operate within budgeted parameters.
Coordinate transmission of clinical and benefit information among patients, decision-makers, referral sources, and hospitals.
Comply with the Company's Code of Business Conduct, policies and procedures, Corporate Compliance Agreement, applicable laws, and professional standards.
Maintain confidentiality of patient and employee information.
Complete annual health, safety, and education requirements and maintain professional growth and development.
Attend mandatory in-services and staff meetings, report to work as scheduled, and follow absence notification policies.
Maintain current licensure or certification for the position, if applicable.
Follow departmental and hospital health, safety, security, and hazardous materials policies and procedures.
Represent the organization positively and professionally and consistently demonstrate guest-relations skills.
Communicate the hospital's mission, ethics, goals, and the department's focus statement.
Perform other related duties as assigned.