Clinical Liaison St. Petersburg, Full Time Day

Kindred Healthcare•St. Petersburg, FL

4d•Onsite

About The Position

The Clinical Liaison conducts patient assessments to identify appropriate candidates for potential admission to ScionHealth hospitals and follows up daily with patients and decision-makers for clinical reassessment. The role manages referrals and admissions from assigned hospitals and territories, represents ScionHealth professionally, and builds and maintains positive relationships with referral accounts. The Clinical Liaison designs and manages marketing strategies, identifies new referral sources, and delivers in-person educational meetings and presentations about the specialty hospitals. The role coordinates the exchange of clinical and benefit information among patients, decision-makers, referral sources, and the ScionHealth Specialty Hospitals served. At least 80% of work is performed outside the home, with an expectation of being onsite at assigned accounts daily. The position requires daily travel and includes prospecting, territory development, referral relationship management, patient and family education, and coordination of the referral, assessment, and admission process. The Clinical Liaison works in accordance with company policies, applicable laws and professional standards, maintains patient and employee confidentiality, and completes required health, safety, education, and professional development activities.

Requirements

Must read, write, and speak fluent English.
Must have good and regular attendance.
Valid in-state driver's license upon hire (required).
Prior experience demonstrating understanding of Medicare, Medicaid, and other payers as related to LTACH benefits (required).
Prior experience demonstrating competence in strategic business planning and design of marketing initiatives (required).

Nice To Haves

Associate's or bachelor's degree in marketing, communication, healthcare administration, nursing, or a related field (preferred); an equivalent combination of education and extensive healthcare sales experience may be considered.
Registered Nurse (RN) state or compact-state licensure, or LPN/LVN licensure in the state of practice, upon hire (preferred); alternatively, Respiratory Therapist graduate credential upon hire (preferred).
At least 2 years of former healthcare sales and/or clinical healthcare experience (preferred).
Prior experience that includes formal sales training (preferred).

Responsibilities

Use prospecting methods to generate leads, establish personal and business contacts, identify expansion opportunities in existing and new accounts, and provide educational presentations.
Meet monthly goals for assigned hospitals and expand the number of referral sources in assigned territories.
Maintain current referral sources through relationship development and establish strong relationships throughout the territory.
Manage referrals, patient assessments, and admissions for referred patients, serving as an ambassador for eligible patients.
Conduct clinical assessments in accordance with company and division standards.
Work with patients and family members to explain the benefits, care, and services of ScionHealth hospitals.
Coordinate transmission of clinical and benefit information among patients, decision-makers, referral sources, and ScionHealth Specialty Hospitals.
Design and manage marketing strategies for assigned accounts and territories.
Plan travel and monitor expenses to operate within budgeted parameters.
Follow the Company's Code of Business Conduct, policies and procedures, Corporate Compliance Agreement, applicable laws, and professional standards.
Maintain appropriate dress, appearance, and identification while on duty.
Complete annual health, safety, and education requirements; maintain professional growth and development.
Protect the confidentiality of patient and employee information.
Demonstrate knowledge of growth and development across the lifespan and skills relevant to the patient population served.
Report to work as scheduled, follow absence-notification policies, and attend mandatory in-services and staff meetings.
Represent the organization professionally and positively; demonstrate guest-relations skills with patients, physicians, visitors, employees, and others.
Comply with ethical business practices and hospital policies, including Health, Safety, Security, and Hazardous Materials procedures.
Communicate the hospital's mission, ethics, goals, and departmental focus.
Maintain current licensure or certification for the position, if applicable.
Perform other related duties as assigned.