Clinical Liaison

Altus Hospice•San Antonio, TX
•$95,000 - $105,000

About The Position

Altus Hospice is seeking a self-motivated, passionate Hospice RN Clinical Liaison to conduct outreach to hospitals and medical facilities, identify referral sources, and maintain relationships that increase census and preference for hospice services. The liaison uses clinical knowledge, empathetic communication, and marketing skills to educate referral sources, families, and prospective patients about hospice. The role also serves as a hospice resource for referral sources and supports exceptional patient and customer service. The position covers the San Antonio territory and is scheduled Tuesday through Saturday, 10:00 a.m. to 6:30 p.m. Compensation is listed as an average pay range of $95,000–$105,000 per year; final compensation depends on relevant experience and role responsibilities and is confirmed at the end of the interview process.

Requirements

  • Current, unencumbered registered nurse license.
  • At least one year of healthcare sales or marketing experience.
  • Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to ensure understanding of hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
  • Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

  • Bachelor’s degree in nursing or healthcare preferred.
  • One to two years of hospice or palliative-care marketing experience strongly preferred.

Responsibilities

  • Identify primary decision makers and proactively build positive working relationships with medical-community members and partners.
  • Promote hospice patient-care services through regular visits that communicate the hospice’s quality of care and capabilities.
  • Build the hospice brand as the preferred provider in its service area to support growth and census-management goals.
  • Make regular, planned calls to secure referrals and build census among new and existing referring physicians, facilities, hospital and skilled-nursing-facility case managers, discharge planners, social workers, and other healthcare providers.
  • Help determine patient eligibility based on hospice knowledge and training, as needed.
  • Conduct initial meetings with patients and families to explain hospice services and philosophy and obtain consents for care.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Career Path Program supporting internal growth, advancement, and increased pay.
  • 15 days of paid time off and 10 holidays.
  • Tuition reimbursement and certification assistance.
  • Wellness and discount programs.
  • Cell phone, mileage, and gym membership reimbursement.
  • Company-matching 401(k).
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