RN Clinical Liaison (Bonus Available)

Care Hospice•West Warwick, RI

About The Position

Continuum Hospice is seeking a self-motivated and passionate Hospice RN Clinical Liaison. The role focuses primarily on outreach at hospitals and medical facilities to identify referral sources and maintain relationships that increase hospice census and preference for hospice services. The liaison uses clinical knowledge, empathetic communication, and marketing skills to educate referral sources, families, and prospective patients about hospice services, and serves as a hospice resource to referral sources to support patient and customer service. The territory includes area hospitals, including Westerly Hospital.

Requirements

  • Current, unencumbered registered nurse license.
  • At least one year of sales or marketing experience in healthcare.
  • Skilled at establishing and maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure understanding of hospice services.
  • Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
  • Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

  • Bachelor’s degree in nursing or healthcare.
  • One to two years of hospice or palliative care marketing experience.

Responsibilities

  • Identify primary decision makers and proactively build positive working relationships with members of the medical community and partners.
  • Promote hospice patient care services through regular visits that reflect the hospice’s quality of care and capabilities.
  • Build the hospice brand as the preferred provider in the service area and achieve growth and census-management goals.
  • Make planned calls to secure referrals, build census, and meet goals with referring physicians, facilities, hospital and skilled nursing facility case managers, discharge planners, social workers, and other healthcare providers.
  • Assist the hospice in determining patient eligibility, as appropriate, based on hospice knowledge and training.
  • Meet initially with patients and families to explain hospice services and philosophy and obtain consents for care.

Benefits

  • $5,000 sign-on bonus.
  • Comprehensive health, dental, and vision insurance.
  • Career Path Program supporting internal growth, advancement, and increased pay.
  • 15 days of PTO and 10 holidays.
  • Tuition reimbursement and certification assistance.
  • Wellness and discount programs.
  • Cell phone, mileage, and gym membership reimbursement.
  • Company matching 401(k).
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