RN Clinical Liaison (Bonus Available)

Continuum Hospice•Fall River, MA

4d•$105,000 - $115,000

About The Position

Continuum Hospice is seeking a self-motivated, passionate Hospice RN Clinical Liaison to support its mission-driven, patient-centered hospice care. The position focuses primarily on outreach at hospitals and medical facilities to identify referral sources and maintain relationships that increase census and preference for hospice services. The liaison draws on clinical knowledge, empathetic communication, and marketing skills to educate referral sources, families, and prospective patients about hospice services, and serves as a hospice resource to referral sources to support quality patient and customer service. The role includes building relationships across the medical community, promoting hospice services and the agency’s capabilities, developing the hospice brand as a preferred provider, and helping achieve growth and census goals. The liaison may assist with determining patient eligibility and conducts initial meetings with patients and families to explain hospice services and philosophy and obtain care consents. The listed average pay range is $105,000–$115,000 per year; final compensation depends on the selected candidate’s relevant experience and the position’s responsibilities. A $5,000 sign-on bonus is available.

Requirements

Current, unencumbered registered nurse license.
At least one year of sales or marketing experience in healthcare.
Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to ensure a thorough understanding of hospice services.
Proven ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
Willingness to drive; reliable transportation, a valid driver’s license, and auto insurance are required.

Nice To Haves

Bachelor’s degree in nursing or healthcare preferred.
One to two years of hospice or palliative care marketing experience strongly preferred.

Responsibilities

Determine primary decision makers and proactively build positive working relationships with members of the medical community and partners.
Promote hospice patient care services through regular visits that reflect the hospice’s quality of care and unique capabilities.
Build the hospice brand as the preferred provider in its service area and help achieve agency growth and census-management goals.
Make regular, planned calls to secure new referrals, build census, and meet established goals with referring physicians, facilities, hospital and skilled-nursing-facility case managers, discharge planners, social workers, and other healthcare providers.
Assist the hospice in determining patient eligibility, as needed, using hospice knowledge and training.
Conduct initial meetings with patients and families to explain hospice services and philosophy and obtain consents for care.