RN Clinical Liaison (Bonus Available)

Care Hospice•Fall River, MA

About The Position

Continuum Hospice is seeking a self-motivated, passionate Hospice RN Clinical Liaison. The role focuses primarily on outreach at hospitals and medical facilities to identify referral sources and maintain relationships that increase hospice census and preference for hospice services. The liaison uses clinical knowledge, empathetic communication, and marketing skills to educate referral sources, families, and prospective patients about hospice. They serve as a hospice resource to referral sources and help ensure excellent patient and customer service. The position may also help determine patient eligibility and conduct initial meetings with patients and families to explain hospice services and philosophy and obtain consents for care. Continuum Hospice describes itself as a mission-driven, patient-centered leader in end-of-life care, focused on providing patients and loved ones with support, comfort, compassion, dignity, peace, and human connection. The listed average pay range is $105,000–$115,000 per year; final compensation depends on relevant experience and the position’s responsibilities and is confirmed at the end of the interview process. A $5,000 sign-on bonus is available.

Requirements

Hold a current, unencumbered registered nurse license.
Have at least one year of sales or marketing experience in healthcare.
Be skilled at establishing and maintaining working relationships with key staff, marketing contacts, and clinical staff to ensure a thorough understanding of hospice services.
Demonstrate the ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
Be willing to drive and have reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

Bachelor’s degree in nursing or healthcare preferred.
One to two years of hospice or palliative care marketing experience strongly preferred.

Responsibilities

Determine primary decision makers and proactively build positive, solid working relationships with members of the medical community and partners.
Promote and position hospice patient care services through regular visits that reflect the hospice’s quality of care and capabilities.
Build the hospice brand as the preferred provider in its service area to achieve and exceed growth and census-management goals.
Make regular, planned calls to secure referrals, build census, and meet established goals with new and existing referring physicians, facilities, hospital and skilled nursing facility case managers, discharge planners and social workers, and other healthcare providers.
Help determine patient eligibility based on hospice knowledge and training, as needed.
Conduct initial meetings with patients and families to explain hospice services and philosophy and obtain consents for care.