RN Clinical Liaison (Bonus Available)

Continuum Hospice•East Greenwich, RI

3d•$105,000 - $115,000

About The Position

Continuum Hospice is seeking a self-motivated and passionate RN Clinical Liaison for its West Warwick territory. The position focuses on hospital- and medical-facility-based outreach to identify referral sources and maintain relationships that increase hospice census and preference for hospice services. The liaison uses clinical knowledge, empathetic communication, and marketing skills to educate referral sources, families, and prospective patients about hospice. The role also serves as a hospice resource for referral partners and supports high-quality patient and customer service. The RN Clinical Liaison promotes hospice services and develops relationships with healthcare providers and facilities. The liaison may help determine patient eligibility and conducts initial meetings with patients and families to explain hospice services and philosophy and obtain care consents. The listed average pay range is $105,000–$115,000 per year; actual compensation depends on relevant experience and position responsibilities and is finalized during the interview process.

Requirements

Current, unencumbered registered nurse license.
At least one year of healthcare sales or marketing experience.
Ability to establish and maintain working relationships with key staff, marketing contacts, and clinical staff to ensure understanding of hospice services.
Demonstrated ability to generate and maintain relationships with new and existing accounts, including physicians, healthcare professionals, and community agencies.
Willingness to drive, with reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

Bachelor’s degree in nursing or healthcare preferred.
One to two years of hospice or palliative-care marketing experience strongly preferred.

Responsibilities

Identify primary decision makers and proactively build positive working relationships with members of the medical community and partners.
Promote hospice patient care services through regular visits that reflect the hospice’s quality of care and capabilities.
Build the hospice brand as the preferred provider in the service area and help achieve growth and census-management goals.
Make regular, planned calls to secure referrals, build census, and meet established goals with new and existing referral sources, including physicians, facilities, case managers, discharge planners, social workers, and other healthcare providers.
Assist with determining patient eligibility based on hospice knowledge and training, as needed.
Conduct initial meetings with patients and families to explain hospice services and philosophy and obtain consents for care.