Clinical Program Liaison

Sevita•Dallas, TX

About The Position

Pediatric Partners is seeking a personable, motivated Clinical Liaison to connect children and families with pediatric therapy services throughout the Dallas–Fort Worth area. The role builds relationships with healthcare providers and community partners, develops referral opportunities, and works with clinical and admissions teams to support a smooth referral experience. Candidates with transferable experience in healthcare outreach, business development, account management, or community relations are encouraged to apply; pediatric referral-source experience is preferred but not required. The position has no supervisory responsibilities and does not require a professional clinical license. Regular travel throughout the assigned Dallas–Fort Worth territory is required for referral visits, community outreach, and events; occasional travel outside the region may be required for meetings or conferences. Work includes desk-based duties, travel, and visits to healthcare and community settings. Essential functions may be performed with reasonable accommodation.

Requirements

Bachelor’s degree required.
Builds trust and maintains lasting professional relationships.
Communicates clearly and adapts conversations to different audiences.
Takes initiative and works independently while staying connected with the team.
Manages a territory, prioritizes outreach, and follows through on commitments.
Uses referral data and partner feedback to guide outreach efforts.
Approaches goals with persistence, accountability, and a service-focused mindset.
Demonstrates professionalism, sound judgment, and respect for confidential information.
Genuine interest in helping children and families access care.
Regular travel throughout the assigned Dallas–Fort Worth territory is required; occasional travel outside the region may be required.
Work may involve sitting, standing, walking, and occasionally lifting or carrying materials weighing up to 10 pounds.

Nice To Haves

A degree in healthcare, rehabilitation, human services, marketing, business, or a related field.
Experience in healthcare outreach, business development, referral development, account management, or therapeutic service delivery.
Three years of relevant healthcare, rehabilitation, or therapeutic services experience.
Established relationships with pediatric referral sources in the Dallas–Fort Worth area.
Familiarity with managed care organizations, insurance authorization processes, or healthcare admissions.
Experience working with pediatric referral sources.

Responsibilities

Identify, establish, and grow relationships with referral partners, including pediatric practices, hospitals, specialists, case managers, and community organizations.
Strengthen existing partnerships through consistent communication, responsive follow-up, and in-person visits.
Educate referral partners about Pediatric Partners’ services, referral process, service areas, and current availability.
Develop and execute a territory outreach plan that supports referral growth and admission goals.
Coordinate with clinical, operations, and admissions teams to communicate referral needs, address barriers, and support timely access to care.
When required and within the scope of training and qualifications, complete program eligibility screenings and pre-admission documentation.
Maintain accurate records of outreach activities, referral contacts, and follow-up in designated systems.
Represent Pediatric Partners at community events, networking opportunities, and relevant conferences.
Communicate professionally and compassionately with families, referral partners, payors, and internal teams.
Monitor referral activity, identify growth opportunities, and share market trends and community needs with leadership.
Work toward individual and team referral and admission goals.
Perform other related duties as assigned.