Clinical Liaison

Human Resources•Louisville, KY

About The Position

The Clinical Liaison develops and maintains relationships with hospitals, psychiatric facilities, medical and clinical groups, and other referral sources to generate admissions to Landmark facilities. The role involves researching the market, cultivating referral partnerships, conducting regular visits, providing educational resources, and supporting continuing education programs. The Clinical Liaison is also responsible for accurate CRM records, promoting Landmark’s email list, and achieving commercial admission targets.

Requirements

At least three years of experience in an outside sales or outside marketing position.
A proven history of generating strong relationships with hospitals and other clinical practitioners.
Competence with Microsoft Office Suite.
Competence using a CRM.
Commitment to a drug-free lifestyle and responsible alcohol use.
Ability to communicate effectively with a wide variety of people, including strong verbal and non-verbal communication skills.
Ability to build and maintain relationships, work independently, manage time effectively, and drive admissions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Nice To Haves

Bachelor’s degree or higher in Marketing, Business Management, or an equivalent field.
Personal passion for or interest in substance abuse issues.

Responsibilities

Conduct market research across the defined territory to identify target accounts.
Develop relationships with hospitals, psychiatric facilities, urgent care centers, physician groups, and large clinical groups of at least 10 practitioners.
Visit every hospital in the territory every week, covering every shift.
Complete at least 30 weekly touches with non-hospital accounts through visits, brochure distribution, and educational resources.
Deliver at least one pitch deck each month to secure a strategic referral partnership with a hospital or equivalent large group.
Maintain accurate and current CRM activity records.
Maintain a continuing education program that provides monthly CE credits for targeted nurses, social workers, and other practitioners.
Ensure at least 10 attendees monthly at CE workshops.
Promote monthly sign-ups to the Landmark marketing email list, targeting at least 50 sign-ups.
Use marketing-generated pamphlets about relevant articles with the target population weekly.
Generate at least 12 commercial admissions per month within six months of facility opening or the employee’s start date.
Perform other tasks assigned by the supervisor.