Clinical Liaison

Select Medical•Saint Charles, MO

About The Position

The Clinical Liaison advocates for patients referred to Select Specialty Hospital during the pre-admission process, working with clinical teams to assess patient needs and arrange appropriate care. The role serves as a resource to healthcare professionals and builds relationships within medical facilities. Using clinical expertise, payer knowledge, and problem-solving skills, the liaison coordinates care planning with physicians and families, facilitates patient transfers, and helps address barriers to specialized post-ICU care. Select Specialty Hospitals, a division of Select Medical, provides extended hospital care for chronically and critically ill patients and patients recovering after intensive care. The role follows The Select Medical Way: putting patients first, contributing positively to the community, remaining open to new ideas, delivering high-quality care, and doing the right thing. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with rotating weekend coverage. The annual salary range is $70,000–$91,000, based on relevant work history, with uncapped monthly bonus incentives.

Requirements

  • Current Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
  • Ability to complete clinical assessments of medically complex patients.

Nice To Haves

  • Demonstrated success in patient advocacy.
  • Superior communication and relationship-building skills.
  • Prior healthcare marketing or business development experience; training is provided.

Responsibilities

  • Work with physicians, discharge planners, and patients’ families to plan the best continuum of care after an ICU or post-surgical stay.
  • Perform clinical assessments of referred patients and counsel their families to help them make care decisions.
  • Partner with hospital case managers and physicians to support a smooth pre-admission and transfer process.
  • Remove payer-related and operational barriers to patients accessing specialized care.
  • Foster relationships within medical facilities and serve as a resource for healthcare professionals.
  • Coordinate care plans with physicians and families and facilitate patient transfers.

Benefits

  • Uncapped monthly bonus program.
  • Extensive orientation program.
  • Generous paid time off and paid sick time for full-time team members.
  • Medical and prescription, health, vision, employee assistance program, and dental plan offerings for full-time team members.
  • Company-matching 401(k) retirement plan.
  • Life and disability protection for full-time team members.
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