Clinical Liaison

ComForCare Home Care - Oklahoma City • Oklahoma City, OK

1d

About The Position

The Clinical Liaison combines office operations, client coordination, and community relations. The role supports daily office needs, new client onboarding, scheduling, client communication, and relationship-building with healthcare providers and community referral partners. The position suits someone who enjoys working with people, can balance competing priorities, and is comfortable moving between office responsibilities and community outreach. It offers an opportunity for someone with a healthcare background and strong relationship-building skills to contribute to daily operations.

Requirements

• High school diploma or GED.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Professional demeanor and ability to build relationships with clients, families, and healthcare professionals.
• Ability to work independently and collaboratively with the office team.
• Valid driver's license, reliable transportation, and ability to travel for community outreach.

Nice To Haves

• Healthcare experience is preferred but not required.
• LPN with hospice experience (strongly preferred).
• LPN with home health experience.
• PTA or OTA with home health experience.
• PTA or OTA with skilled nursing facility (SNF) experience.
• Other relevant healthcare, care coordination, or relationship-building experience.

Responsibilities

• Assist with daily office operations, including answering phones and responding to inquiries from clients, families, and caregivers.
• Coordinate new client onboarding, including required documentation, communication, and preparation for the start of services.
• Assist with client visits, follow-ups, scheduling needs, and other operational responsibilities as needed.
• Communicate client updates and concerns to appropriate team members.
• Provide general office support and adapt to changing operational priorities.
• Build and maintain relationships with hospice providers, home health agencies, hospitals, skilled nursing facilities, discharge planners, and other referral partners.
• Conduct community outreach visits to introduce services, strengthen existing relationships, and develop referral opportunities.
• Follow up with referral sources and maintain communication to support ongoing partnerships.
• Represent the company at networking events, community meetings, and other outreach opportunities.
• Track outreach activities and collaborate with leadership on referral development and business growth goals.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED