Clinical Liaison

Elara Caring • Jefferson City, MO

4d

About The Position

Elara Caring is hiring a Sales Clinical Liaison to support its home care mission and help patients receive appropriate care in their preferred home setting. The role combines clinical referral coordination, discharge planning, relationship development, and collaboration with sales and healthcare teams. The liaison works with patients, families, physicians, case managers, hospital staff, and other medical personnel to help ensure patients transition smoothly from a healthcare facility to home.

Requirements

• High school diploma or GED.
• At least 3 years of practical experience.
• Dependable vehicle, valid driver’s license, and current auto insurance in accordance with state law.

Nice To Haves

• LPN or RN license.
• Bachelor’s degree.
• Experience in case management in a clinical setting.

Responsibilities

• Identify and collect referral information supporting patient eligibility for care.
• Make live calls with the aligned Area Vice President of Sales to foster relationships with key account staff.
• Call on assigned key accounts in partnership with the Account Executive and according to the Quarterly Business Review plan.
• Make calls and collaborate on referrals to service referral opportunities.
• Communicate with patients’ families about services offered.
• Interact with hospital staff from different departments.
• Consolidate and review patient records upon referral as part of the discharge process.
• Collaborate with hospital staff to help position patients for appropriate care.
• Explain care options to patients and their families.
• Collaborate with healthcare facilities on care as part of discharge planning for referred cases.
• Coordinate with healthcare facility staff to support patients’ smooth transition through discharge and back to the home environment.
• Collaborate with Intake regarding insurance eligibility and coverage.
• Coordinate communication among patients, physicians, case managers, and other medical staff.
• Develop positive relationships in the community.
• Perform other duties and projects as assigned.

Benefits

• Competitive compensation package.
• Sales training program.
• Opportunities for advancement.
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) with employer match.
• Paid time off and paid holidays.
• Family and pet bereavement.
• Pet insurance.
• Fleet vehicles available, per company policy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED