Clinical Liaison

Select Medical • Pontiac, MI

1d

About The Position

The Clinical Liaison advocates for referred patients during the pre-admission process at a Select Specialty Hospital or Regency Hospital, a Critical Illness Recovery Hospital (LTACH). The role collaborates with clinical teams to assess patient needs, serves as a resource for healthcare professionals, and builds relationships within medical facilities. Using clinical expertise and problem-solving skills, the Clinical Liaison coordinates care plans with physicians and families, facilitates patient transfers, and addresses barriers to specialized post-ICU care.

This is a full-time, Monday-Friday position with hours of 8:00 a.m. to 5:00 p.m. Compensation includes a competitive salary and uncapped monthly bonus incentives. Extensive onboarding and training are provided.

Requirements

• Registered Nurse (RN) or Respiratory Therapist (RT) license; other designations such as LPN, PT, or OT may be considered upon further review.
• Ability to complete clinical assessments of medically complex patients.

Nice To Haves

• Demonstrated success in patient advocacy.
• Superior communication and relationship-building skills.
• Prior healthcare marketing or business development experience.

Responsibilities

• Work with physicians, discharge planners, and patients’ families to plan the best continuum of care after an ICU or post-surgical stay, using clinical background, payer knowledge, and problem-solving skills.
• Perform clinical assessments of referred patients.
• Counsel patients’ families to help them make informed care decisions for their loved one.
• Partner with hospital case managers and physicians to create a smooth pre-admission and transfer process.
• Remove payer-related and operational barriers to patients accessing the hospital’s level of care.
• Advocate for referred patients throughout the pre-admission process.
• Build relationships within medical facilities and serve as a resource for healthcare professionals.

Benefits

• Uncapped monthly bonus program.
• Extensive and thorough orientation program.
• Generous paid time off and paid sick time for full-time team members.
• Medical and prescription drug plan offerings for full-time team members.
• Health plan offerings for full-time team members.
• Vision and dental plan offerings for full-time team members.
• Employee assistance program (EAP).
• Company-matching 401(k) retirement plan.
• Life and disability protection for full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed