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As a key contributing leader of the Digital and IT leadership team, the Senior Director, Commercial and Clinical Solutions defines and drives digital capabilities supporting customer engagement, clinical operations, organ utilization, and the end-to-end clinical and customer journey. The role focuses on building and leveraging AI and digital solutions to improve the impact and effectiveness of commercial and clinical teams. The Senior Director develops and executes the commercial and clinical solutions strategy; builds and maintains reliable, intuitive solutions for clinical specialists, surgeons, transplant centers, and other stakeholders; and enables responsible use of advanced ML and AI in applications. The leader builds trusted relationships with commercial and clinical teams, serving as a digital and AI advisor and translating frontline needs into scalable products and measurable improvements in customer experience, clinical efficiency, organ utilization, and patient impact. The position owns the lifecycle of commercial and clinical applications, from architecture and delivery through adoption, reliability, support, enhancement, and retirement. It also leads a high-performing team, develops organizational capabilities and talent, and manages relationships with technology and service providers.
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Job Type
Full-time
Career Level
Senior

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