Clinical Coordinator Jobs

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Patient Access Representative - Gastroenterology - Days

VCU HealthRichmond, VA
Onsite

About The Position

The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities. The Patient Access Representative handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary.

Requirements

  • Previous experience with computers, Microsoft Office software and navigating the Internet.
  • Previous experience keyboarding with the ability to type 40 words per minute.
  • High school graduate or GED.

Nice To Haves

  • Work experience with medical insurance, HMO, managed care, electronic medical billing/order entry/registration systems, and appointment scheduling.
  • Previous work experience in a healthcare setting and knowledge of medical terminology.
  • Associate's or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program.

Responsibilities

  • Handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures.
  • Secures the appropriate patient information.
  • Ensures that registration data is correct and accurate.
  • Validates insurance eligibility.
  • Enters information into appropriate systems.
  • Collects co-pay (if applicable).
  • Assists with financial counseling and financial clearance, as necessary.
  • Establishes and maintains an environmental control plan.
  • Coordinates materials management for the department.
  • Assists in monitoring clinic activities.
  • Provides supervision of clerical activities.

Benefits

  • Depending on assignment, may be required to work off-shifts and/or weekend and holidays.
  • Incumbents may be considered essential depending on departmental assignment.

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