Clinical Compliance Coordinator
About The Position
The Clinical Compliance Coordinator works with the Graduation Team as the first point of contact for clinical requirement details for potential students in hybrid partner programs. The role answers questions from potential and current students accurately, professionally, and positively through phone, text, and email. The coordinator tracks clinical compliance requirements, records data in the CRM, manages partner university clinical compliance systems for assigned hybrid partners, and provides regular reports to stakeholders. The role also contacts new and continuing students who are not compliant, collaborates with site-level academic teams to support compliance with HCO requirements, and assists with collecting and submitting HCO documents. The coordinator develops strategies to help students understand clinical requirements and tracking systems. Other duties may be assigned.
Requirements
- At least 2 years of experience working in an administrative capacity, or an equivalent combination of work experience and education or training.
- Associate degree required.
- Must pass a background investigation.
Nice To Haves
- Experience with clinical compliance systems in a higher education environment is strongly preferred but not required.
- Bachelor’s degree preferred.
- Experience in an educational or health care setting preferred.
Responsibilities
- Serve as the first point of contact for clinical requirement details for potential students in hybrid partner programs.
- Answer questions from potential and current students accurately, professionally, and positively.
- Communicate with students by phone, text, and email.
- Track clinical compliance requirements and accurately enter data into the CRM database.
- Manage partner university student clinical compliance systems for assigned hybrid partners.
- Provide regular reporting to key stakeholders.
- Conduct outreach to new and continuing students who are not in clinical compliance.
- Collaborate with site-level academic teams to ensure students follow HCO clinical requirements.
- Assist site-level academic teams with collecting and submitting HCO documents.
- Develop strategies to ensure students understand clinical compliance requirements and tracking systems.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
