Clinical Compliance Coordinator

Grand Canyon University•Seattle, WA

7d•Onsite

About The Position

The Clinical Compliance Coordinator is the first point of contact for clinical requirement details for potential students in hybrid partner programs and supports current students with clinical compliance. The role responds to student questions through phone, text, and email; tracks requirements and enters data into the CRM; manages partner university clinical compliance systems for assigned hybrid partners; and provides regular reporting to stakeholders. The coordinator works with Graduation Team and site-level academic teams to support student compliance, collect and submit HCO documents, and develop strategies to help students understand requirements and tracking systems. Other duties may be assigned.

Requirements

At least 2 years of experience working in an administrative capacity; an equivalent combination of work experience and education or training may be substituted.
Associate degree required.
Must pass a background investigation.

Nice To Haves

Experience with clinical compliance systems in a higher education environment is strongly preferred but not required.
Bachelor’s degree preferred.
Experience in an educational or health care setting preferred.

Responsibilities

Act as the first point of contact for clinical requirement details for potential students in hybrid partner programs.
Answer questions from potential and current students accurately, professionally, and positively.
Respond to students by phone, text, and email.
Track clinical compliance requirements and enter data accurately into the CRM database.
Manage partner university student clinical compliance systems for assigned hybrid partners.
Provide regular reporting to key stakeholders.
Conduct outreach to new and continuing students who are not in clinical compliance.
Collaborate with site-level academic teams to ensure students follow HCO clinical requirements.
Assist site-level academic teams with collecting and submitting HCO documents.
Develop strategies to ensure students understand clinical compliance requirements and tracking systems.
Perform other duties as assigned.