Clinic Assistant Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 6 months of relevant experience without a degree.
• Knowledge of office procedures.
• Proficiency with Microsoft Office applications and ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills, including a pleasant telephone manner.
• Resourcefulness and initiative in responding to issues.
• Strong organizational, multitasking, and time-management skills, with the ability to prioritize tasks.
• Customer-service attitude.

Nice To Haves

• 1–2 years of related experience.
• Working knowledge of computers and Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Answer and route telephone calls to the appropriate person; greet patients and guests professionally; monitor reception and waiting areas; distribute incoming mail; and maintain a professional environment.
• Obtain signatures needed to process admissions data in accordance with company policies and procedures, while maintaining patient confidentiality.
• Maintain records of hospitalization, patient travel, and related matters to coordinate scheduling and ancillary testing.
• Prepare medical records for faxing or mailing for travel, transplant, disability, and other purposes; organize patient travel by contacting relevant parties and providing requested records; and coordinate transient patient paperwork.
• Coordinate transfer placements and confirmations with the Clinical Manager.
• Confirm admissions paperwork is complete and sent to designated departments, including billing, by collecting, faxing, and scanning documents.
• Assist with medical appointment referrals and scheduling, and coordinate transportation and referrals.
• Ensure required Crown Web data entry is completed in connection with ESRD 2728, ESRD 2746, and PART; scan insurance cards monthly.
• Set up and maintain filing systems and basic databases; complete forms and reports for company offices, vendors, and agencies; and prepare purchase orders using appropriate software.
• Assist with accounts receivable and accounts payable functions as needed and maintain office-supply inventory.
• Assist with audits of medical records for ongoing compliance with standards, including H&Ps, monthly physician progress notes, and care plans.
• Assist in collecting patient demographic information and Continuous Quality Improvement data.
• Assemble, file, and maintain patient medical records; print the patient schedule and pull patient charts daily.
• Arrange package pickup and delivery and assist with month-end reporting requirements.
• Participate in center or team huddles and staff meetings, attend appropriate education and training, and apply key learnings.