Clinic Assistant/Physical Therapy Aide (New Montrose location)
About The Position
The Division of Biokinesiology and Physical Therapy is hiring a 12-month fixed-term Clinic Assistant/Physical Therapy Aide to support the patient experience at the USC Physical Therapy-Montrose clinic. The role supports physical therapists by improving clinic efficiencies and performing patient-related and non-patient-related tasks. Duties include scheduling patient appointments, answering general questions, obtaining authorizations and pre-authorizations, coordinating appointments with ancillary departments or other care providers, and maintaining providers’ master calendars. The assistant prepares patient charts and exam rooms, supports clinicians during examinations as needed, monitors patient flow, and performs tasks requested or assigned by providers. The role may also involve serving as a medical chaperone during sensitive health examinations or treatments, including preparing the room and equipment and being physically present to assist and observe physical contact between the patient and provider. Additional duties include maintaining files and records and overseeing equipment and office supply inventory. The University may add or change duties at any time.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience; combined education and experience may substitute for the minimum experience requirement.
- Medical office management and medical secretarial experience.
Responsibilities
- Schedule patient appointments, answer general questions, and obtain authorizations and pre-authorizations for patient care services.
- Schedule appointments with ancillary departments or other care providers as needed.
- Maintain the providers’ master calendar.
- Prepare patient charts before appointments.
- Set up exam rooms, assist clinicians with examinations as needed, and monitor patient flow.
- Prepare the physical environment and perform patient-related and non-patient-related tasks as assigned or requested by providers.
- Serve as a medical chaperone as needed by setting up the room and equipment and being present to assist the provider or patient and observe physical contact during sensitive examinations or treatments.
- Maintain files and records and oversee equipment and office supply inventory.
- Perform other related duties as assigned or requested.
Benefits
- A variety of benefits and programs supporting employees and their families.
- Programs and support that advocate work-life balance and employee well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
