Client Service Associate
SPS-North America • West Columbia, SC5d • Onsite
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Client Service Associate
SPS-North America•West Columbia, SC
•Onsite
About The Position
SPS Global is seeking a Client Services Associate who thrives in a fast-paced office environment and takes pride in delivering operational excellence. This role supports day-to-day mail services, business service center operations, workplace support, and front-of-house backup — ensuring employees and clients experience a smooth, professional, and well-organized environment every day.
Requirements
- Strong customer service mindset (5-star service standard)
- High attention to detail and reliability
- Ability to manage multiple operational tasks simultaneously
- Professional communication skills
- Self-starter attitude with a proactive approach
Responsibilities
- Receive and process inbound mail and packages
- Log deliveries into chain-of-custody tracking software
- Distribute mail/packages promptly to employees
- Manage outgoing mail and shipping transactions
- Notify employees of deliveries
- Serve as point of contact for mail and package inquiries
- Monitor and maintain multi-function copy/print devices
- Replenish toner and paper daily
- Assist with copy/print requests
- Submit work orders when equipment requires service
- Maintain a neat and organized service center area
- Monitor and replenish office supplies (paper, pens, toner, etc.)
- Restock pantry items (snacks, beverages, coffee areas)
- Maintain client breakrooms and kitchen areas
- Service barista stations and meeting spaces
- Provide backup reception/concierge coverage as needed
- Set up meeting rooms, conference spaces, and events
- Assist with building occupant moves
- Perform light maintenance and cleaning tasks
Benefits
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
- Paid Time Off
- Career Growth opportunities
- Learning & Development programs
- Employee recognition programs
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
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