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Client Service Associates provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams on a daily basis. Through regular client interactions, they build trusted relationships and help clients with everyday needs, using a client-first approach and strong interpersonal skills. The role provides client and administrative support, including processing client-requested money movement transactions, answering general non-investment account questions, entering profile information and pre-filling account documentation at the direction of clients or advisors, and helping clients use digital tools. Associates also support advisor marketing strategies and business plans, maintain current knowledge of policies, procedures, and platforms, and participate in firm initiatives and special projects. Administrative duties include handling phone calls, coordinating calendars and meetings, preparing materials, maintaining travel itineraries, preparing expense reports, and providing general in-office support. The position reports to a Business Service Officer. Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship. Expected base pay is $17 to $43.27 per hour at commencement of employment; actual pay is determined individually and may be part of a broader compensation package.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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