Claims Specialist Jobs

About The Position

Requirements

• Bachelor's degree or equivalent combination of education and related experience.
• 1-2 years of experience in a liability claims environment or related insurance field.
• Strong verbal and written communication skills.
• Effective negotiation and problem-solving abilities.
• Ability to analyze claim facts, medical records, and supporting documentation.
• Organizational skills necessary to manage a high-volume caseload.
• Proficiency with computer systems and claims-related technology.
• Ability and willingness to work additional hours as needed, including occasional nights, weekends, and travel.
• Valid driver's license, acceptable motor vehicle record, and reliable personal transportation for business travel.
• Ability to obtain and maintain required insurance adjuster licenses.

Nice To Haves

• Prior bodily injury claims experience.
• Industry coursework or designations such as CPCU, AIC, or related claims certifications.
• Knowledge of state negligence laws, litigation practices, and medical terminology.
• Experience working with attorneys, independent adjusters, and other claim service providers.
• Transportation, trucking, or commercial insurance claims experience.

Responsibilities

• Investigate liability claims involving bodily injury and property damage.
• Review coverage, evaluate liability exposure, and establish appropriate claim reserves.
• Gather and analyze claim documentation, medical records, witness statements, and other relevant information.
• Develop claim strategies and negotiate settlements within established authority.
• Maintain accurate documentation and proactively manage claims toward timely resolution.
• Communicate regularly with insureds and other stakeholders throughout the life of a claim.
• Manage litigated files by working with defense counsel, coordinating discovery, and supporting mediations and trials.
• Identify subrogation opportunities and communicate risk concerns to Safety and Underwriting.
• Stay current on negligence laws, medical terminology, and industry trends affecting claims handling.

Benefits

• The opportunity to develop expertise in bodily injury claims
• Build valuable industry relationships
• Grow your career in a collaborative and customer-focused environment