Senior Claims Advocacy Specialist

Ryan Specialty • Chicago, IL

1d • $104,000 - $130,000

About The Position

The Senior Claims Advocacy Specialist develops and implements claim analysis and advocacy strategies and serves as a subject matter expert on complex claims issues. The role collaborates with internal stakeholders to develop solutions for claims management, represents the company in high-level negotiations, monitors industry trends, and advances operational efficiency and strategic development. It also fosters relationships with clients, insurance carriers, and other industry stakeholders in the specialty insurance market.

This position requires a bachelor's degree and at least six years of experience in insurance claims processing or claims management, or a master's degree and at least three years of relevant experience. Finance, legal, and business administration are preferred fields of study; other related disciplines or commensurate work experience may be considered. State-specific adjusting, appraising, examining, or investigating licenses are preferred. Associate in Claims (AIC) or Certified Claims Professional (CCP) credentials are a plus.

The target salary range is $104,000–$130,000 annually. Full-time roles are eligible for bonuses and benefits. Benefits include paid time off for company holidays, vacation, sick and personal days, paid parental leave, and mental health services. Ryan Specialty describes its benefits package as supporting employees’ and their family members’ physical, financial, and emotional well-being.

Requirements

• Bachelor’s degree required; a related discipline or commensurate work experience may be considered.
• At least 6 years of experience in insurance claims processing or claims management with a bachelor’s degree, or at least 3 years with a master’s degree.
• State-specific adjusting, appraising, examining, or investigating licenses are preferred.

Nice To Haves

• Master’s degree preferred.
• Finance, legal, or business administration education preferred.
• Associate in Claims (AIC) or Certified Claims Professional (CCP) credential is a plus.

Responsibilities

• Develop and implement advanced strategies for generating claims insights and advocacy to optimize claim resolution outcomes.
• Serve as a subject matter expert on complex claims issues, providing guidance and support to the team and helping resolve challenging cases.
• Represent the company in negotiations with insurance carriers, clients, and other stakeholders to protect organizational interests and achieve favorable outcomes.
• Monitor industry trends, regulatory developments, and emerging risks to identify improvement opportunities and adapt claims advocacy strategies.
• Conduct regular reviews, audits, and performance evaluations to assess claims advocacy processes and identify areas for enhancement.
• Drive initiatives to improve operational efficiency, streamline claims handling, and optimize resource allocation within the claims advocacy team.
• Collaborate with underwriters, legal counsel, and senior management to develop solutions for claims management and risk mitigation.
• Support Claims Advocacy Specialists through guidance, coaching, and mentorship.
• Build and maintain relationships with key clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company.
• Collaborate with management to develop and implement strategic initiatives that advance organizational goals and maintain a competitive position in the specialty insurance market.

Benefits

• Paid time off for company holidays, vacation, sick, and personal days.
• Paid parental leave.
• Mental health services.
• Full-time roles are eligible for bonuses and benefits.
• Comprehensive benefits package intended to support employees’ and family members’ physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior