Senior Claims Advocacy Specialist

Ryan Specialty•Greenwood Village, CO

1d•$104,000 - $130,000

About The Position

The Senior Claims Advocacy Specialist develops and implements claim analysis and advocacy strategies and serves as a subject matter expert on complex claims issues. The role collaborates with internal stakeholders to develop claims-management solutions, represents the company in high-level negotiations, monitors industry and regulatory developments, and advances operational efficiency and strategic initiatives. It also fosters relationships with clients, carriers, and other industry stakeholders in the specialty insurance market. The position requires at least six years of experience in insurance claims processing or claims management with a bachelor’s degree, or three years of experience with a master’s degree. A bachelor’s degree is required; a master’s degree is preferred. Finance, legal, and business administration are preferred fields, though another related discipline or commensurate work experience may be considered. State-specific adjusting, appraising, examining, or investigating licenses are preferred. Associate in Claims (AIC) or Certified Claims Professional (CCP) credentials are a plus. The stated target salary range is $104,000–$130,000 annually. Full-time roles are eligible for bonuses and benefits. The company describes benefits including paid time off for company holidays, vacation, sick and personal days, paid parental leave, and mental health services.

Requirements

At least six years of experience in insurance claims processing or claims management with a bachelor’s degree, or at least three years with a master’s degree.
Bachelor’s degree required; another related discipline or commensurate work experience may be considered.
Ability to develop claims analysis and advocacy strategies and address complex claims issues.
Experience or capability in negotiations with insurance carriers, clients, and other stakeholders.

Nice To Haves

Master’s degree.
Education in finance, legal studies, or business administration.
State-specific adjusting, appraising, examining, or investigating license.
Associate in Claims (AIC) or Certified Claims Professional (CCP) credential.

Responsibilities

Develop and implement advanced strategies for generating claims insights and advocacy to improve claim resolution outcomes.
Serve as a subject matter expert on complex claims issues and guide the team in resolving challenging cases.
Represent the company in negotiations with insurance carriers, clients, and other stakeholders.
Monitor industry trends, regulatory developments, and emerging risks to identify opportunities for improvement and adapt advocacy strategies.
Conduct reviews, audits, and performance evaluations of claims advocacy processes and identify areas for improvement.
Improve operational efficiency, streamline claims handling, and optimize resource allocation within the claims advocacy team.
Collaborate with underwriters, legal counsel, and senior management to develop claims-management and risk-mitigation solutions.
Provide guidance, coaching, and mentorship to Claims Advocacy Specialists.
Build and maintain relationships with clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company.
Collaborate with management on strategic initiatives to achieve organizational goals and maintain a competitive position in the specialty insurance market.