Claims Specialist Jobs

About The Position

Requirements

• Valid Driver's License
• High School diploma or equivalent
• Resident Property and Casualty Agent's license or willingness to pursue within 60 days of hire
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Experience with Microsoft Office products (Outlook, Word, Excel), and all agency automation software (Applied Epic preferred)
• Strong respect for confidentiality

Nice To Haves

• Candidates with experience in detail-oriented client service roles are encouraged to apply.

Responsibilities

• Effectively and independently process and report claim information received to insurers.
• Obtain and analyze loss run reports from insurer for the purpose of claim reviews.
• Closely monitor the status of large claims and suits and notify manager of all losses reserved in excess of $250,000 or any loss that has significant potential of developing into a sizable or questionable loss.
• Promptly respond to insureds’, insurers’ or claimants’ questions and/or requests for assistance.
• Communicate with Claims Manager regarding significant requests or problems and/or information not received.
• Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow.
• Prioritize workload to consistently meet objectives and request assistance from management when necessary.
• Comply with requirements of quality programs.
• Follow agency and department procedures as outlined by management.
• Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI).
• Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunities.
• Maintain regular and consistent attendance.
• Perform any other special projects and duties as assigned.

Benefits

• Competitive Hourly Pay
• Medical, dental, and vision coverage
• HSA with employer contributions
• 401(k)
• Employer-paid disability
• Life insurance
• Paid Time Off (starts at 3 weeks per year)
• Flex scheduling (up to a half day each week without using PTO)
• Mental health resources through our EAP
• Access to fitness options
• Tuition reimbursement
• On-the-job learning