Senior Commercial Construction Claims Specialist - General Liability

Gallagher•Syracuse, NY

4d•Remote

About The Position

Gallagher Bassett is hiring a Senior Commercial Construction Claims Specialist to investigate, evaluate, and resolve complex construction claims, with a focus on General Liability. The role is eligible for fully remote work and requires an active New York adjuster license. The specialist analyzes claim exposure, recommends settlement strategies and action plans, negotiates and resolves settlements, and works with clients and other parties to support effective claim outcomes. The position may include coaching, mentoring, and supervising lower-level adjusters.

Requirements

High school diploma.
At least 7 years of related claims experience, with a proven track record handling complex claims issues at a senior adjuster level.
Appropriate licensure and/or certification in all states where claims are handled; the role specifics list an active New York adjuster license.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.
Construction bodily injury experience.
Construction property damage experience.
NYLL experience.
Litigation experience.

Responsibilities

Independently conduct detailed analysis to investigate claims exposure and recommend appropriate settlement strategies and action plans.
Create reservation-of-rights and coverage-denial letters, and negotiate and resolve settlements directly with involved parties.
Interact extensively with parties involved in the claims process and may recommend retaining outside specialists.
Handle claims in accordance with client and corporate policies and procedures, as well as applicable statutory, regulatory, and ethical requirements.
Document and communicate claim activity promptly and efficiently in a way that supports the claim-file outcome.
Coach, mentor, and potentially supervise lower-level adjusters.
Investigate, evaluate, and resolve complex construction claims.
Partner with clients to deliver solutions and improve the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients effectively.