Senior Claims Advocacy Specialist

Ryan Specialty • Chicago, IL

3d • $104,000 - $130,000

About The Position

The Senior Claims Advocacy Specialist develops and implements claim analysis and advocacy strategies and serves as a subject matter expert on complex claims issues. The role collaborates with internal stakeholders to develop claims-management solutions, represents the company in high-level negotiations, monitors industry developments, and advances operational efficiency and strategic initiatives. The position also fosters relationships with clients, insurance carriers, and other industry stakeholders in the specialty insurance market.

Candidates need a bachelor’s degree and at least six years of insurance claims processing or claims management experience, or a master’s degree and at least three years of that experience. A master’s degree and relevant licenses or certifications are preferred. Other related disciplines or commensurate work experience may be considered.

This is a full-time position. The target salary range is $104,000 to $130,000 annually. Full-time roles are eligible for bonuses and benefits. Ryan Specialty describes its benefits as including paid time off for company holidays, vacation, sick and personal days, paid parental leave, mental health services, and additional offerings.

Requirements

• A bachelor’s degree and at least six years of experience in insurance claims processing or claims management, or a master’s degree and at least three years of such experience.
• A bachelor’s degree is required; a related discipline or commensurate work experience may be considered.
• Preferred fields of study include finance, legal studies, and business administration.

Nice To Haves

• A master’s degree.
• State-specific adjusting, appraising, examining, or investigating licenses.
• Associate in Claims (AIC) or Certified Claims Professional (CCP) certification.

Responsibilities

• Develop and implement advanced strategies for claims insights and advocacy to optimize claim resolution outcomes.
• Serve as a subject matter expert on complex claims issues, guiding and supporting the team and helping resolve challenging cases.
• Represent the company in negotiations with insurance carriers, clients, and other stakeholders to protect organizational interests and pursue favorable outcomes.
• Monitor industry trends, regulatory developments, and emerging risks, and adapt claims advocacy strategies accordingly.
• Conduct reviews, audits, and performance evaluations to assess claims advocacy processes and identify improvements.
• Advance operational efficiency, streamline claims handling, and optimize resource allocation within the claims advocacy team.
• Collaborate with underwriters, legal counsel, and senior management to develop claims-management and risk-mitigation solutions.
• Guide, coach, and mentor Claims Advocacy Specialists to support their performance and professional development.
• Build and maintain relationships with clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company.
• Work with management on strategic initiatives that support organizational goals and competitiveness in the specialty insurance market.

Benefits

• Paid time off for company holidays, vacation, sick days, and personal days.
• Paid parental leave.
• Mental health services.
• Bonuses for eligible full-time roles.
• Additional employee and family benefits intended to support physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior