Claims Adjuster Trainee Jobs

About The Position

Requirements

• Must hold a valid Florida 620 All Lines Adjuster license or obtain within 14 Calendar days from start of employment.
• High School graduate, college degree or related business experience preferred.
• 0-3 years of Florida property claims handling experience.
• Automation proficiency preferred; Microsoft Office, Claims Management System
• Strong analytical, organizational, negotiation and communication skills.
• Ability to work independently, multi-task and adapt to frequent priority changes.
• Ability to plan, prioritize workload, and coordinate multiple tasks and projects.
• Possess strong customer service skills and can address customer escalations.
• Microsoft Office skills (including MS Word, PowerPoint, and Excel)

Responsibilities

• Verifies facts of loss and pertinent information to analyze and confirm coverage.
• Establishes case reserves as soon as practical, monitor and adjust accordingly.
• Submits timely reserve and payment approval requests as appropriate.
• Explains and appropriately respond to insureds, public adjusters, attorneys, and contractors during telephone contacts.
• Contacts the appropriate parties to obtain any needed information, provide timely investigation status updates, explain settlements and/or ultimate claim disposition.
• Timely login to the phone system and be available for calls.
• Submits required letters and communications to management for approval.
• Applies negotiation skills to effectuate direct resolution of disputed claims.
• Identifies and refers claims with subrogation potential to the subrogation department.
• Identifies and refers cases with potential NICB fraud indicators.
• Virtually investigates and resolve claims, as appropriate, with the use of video technology.
• Complies with best practices and all statutory requirements.
• Available to work outside normal business hours for catastrophic events as it pertains to the business.

Benefits

• Employer-sponsored medical, dental, and vision plans
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with company match
• Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
• Education Assistance Program and ongoing professional development opportunities
• Wellness Lunch N Learns
• Employee perks such as pet insurance, discount programs, and a welcoming office environment