Claims Adjuster Trainee - N Charleston, SC

Military Spouse Corporate Career Network•N Charleston, SC

1d•Hybrid

About The Position

As a Claims Adjuster Trainee, you’ll learn to help customers get back on the road after an accident. This is not a field position; you’ll work with customers over the phone in a fast-paced environment, resolving a full caseload of claims and managing the claims process from start to finish. You’ll receive support from a collaborative team, ongoing coaching from leaders, and in-depth training on property damage and insurance contracts so you can adjust claims confidently and independently. This is a hybrid role for a period of 12 months. You’ll work in the office two days selected by local leadership and choose whether to work from home or in the office the other three days. After 12 months, required office days will vary based on business needs. You may work in the office more often if you prefer. You must reside within 60 miles of Progressive’s N. Charleston, SC office at 4130 Faber Place Drive, Suite 202, North Charleston, SC 29405. The role requires adjusters to take and pass a licensing exam to secure licensing to adjust claims on behalf of Progressive. The start date could be January or February 2027, depending on business need. Compensation is $54,000–$57,500 per year, based on experience and/or an active South Carolina adjuster’s license. Employees may also receive an annual Gainshare cash incentive of up to 16% of eligible earnings based on company performance.

Requirements

Three years of work experience, or a bachelor’s degree, or two years of work experience and an associate degree.
Reside within 60 miles of Progressive’s N. Charleston, SC office.
Take and pass a licensing exam to secure a license to adjust claims on behalf of Progressive.

Responsibilities

Determine coverage.
Determine liability, including who is at fault for damages.
Interview customers, claimants, and witnesses.
Partner with appraisers and estimators to manage vehicle repairs.
Negotiate with customers and other insurance carriers and resolve claims.
Manage claims from start to finish while resolving a full caseload efficiently.

Benefits

401(k) with dollar-for-dollar company match up to 6%.
Medical, dental, and vision coverage, including free preventive care.
Wellness and mental health programs.
Health care flexible spending accounts, health savings accounts, and life insurance.
Paid time off, including volunteer time off.
Paid and unpaid sick leave where applicable.
Short- and long-term disability.
Parental and family leave.
Military leave and pay.
Career development and tuition assistance.
Annual Gainshare cash incentive payment of up to 16% of eligible earnings based on company performance.
Diverse, inclusive, and welcoming culture with Employee Resource Groups.