Claim Assistant Jobs

About The Position

Requirements

• Strong organizational skills and the ability to manage tasks in a fast-paced office environment.
• Ability to handle high-volume clerical work accurately and with attention to detail.
• Excellent verbal and written communication skills.
• Ability to operate general office equipment and multitask across systems.
• Reliability, initiative, and ability to work with minimal direct supervision.
• Commitment to confidentiality and professionalism.
• Strong teamwork and customer service mindset.
• Reliable, predictable attendance during business hours.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

• Bilingual in English and Spanish; valued for communicating with claimants, employers, or vendors, but not required.
• Experience supporting a high-volume claims desk.
• Knowledge of medical terminology.
• Associate degree or two years of related business or office experience.

Responsibilities

• Activate new claims and ensure claim files are set up accurately in the claim system.
• Schedule appointments and coordinate with medical providers.
• Process, code, and route incoming medical bills.
• Scan, attach, and organize electronic documents within claim files.
• Assist adjusters with diary management and document queues.
• Provide general clerical support to maintain workflow efficiency for a high-volume team.

Benefits

• Four weeks of paid time off, accruing throughout the year in accordance with company policy.
• Ten paid holidays in the first year.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and advancement opportunities.
• Supportive, team-based work environment.
• The role may qualify for bonuses or additional forms of pay.