Claim Assistant

Ccmsi•Las Vegas, NV
•Onsite

About The Position

CCMSI is seeking a Claim Assistant to provide clerical and organizational support to Claims Adjusters in a fast-paced, high-volume office environment. The role helps keep claim files accurate, organized, and moving efficiently through the review process by handling document processing, data entry, file maintenance, and communication support. The position is based in Las Vegas, Nevada, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The posted salary range is $20–$22 per hour, depending on experience. The Claim Assistant supports claims operations by activating new claims, coordinating appointments with medical providers, processing medical bills, maintaining electronic claim files, and assisting with correspondence. Success is measured by accurate file support and data handling, reliable and timely workflow support, effective teamwork and communication, professional ownership, and responsiveness to the needs of claimants, clients, and the claims team.

Requirements

  • Strong organizational skills and the ability to manage tasks in a fast-paced office environment.
  • Ability to handle high-volume clerical work accurately and with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to operate general office equipment and multitask across systems.
  • Reliability, initiative, and ability to work with minimal direct supervision.
  • Commitment to confidentiality and professionalism.
  • Strong teamwork and customer service mindset.
  • Reliable, predictable attendance during business hours.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

  • Bilingual in English and Spanish; valued for communicating with claimants, employers, or vendors, but not required.
  • Experience supporting a high-volume claims desk.
  • Knowledge of medical terminology.
  • Associate degree or two years of related business or office experience.

Responsibilities

  • Activate new claims and ensure files are set up accurately in the claim system.
  • Schedule appointments and coordinate with medical providers.
  • Process, code, and route incoming medical bills.
  • Scan, attach, and organize electronic documents within claim files.
  • Assist adjusters with creating and sending form letters.
  • Provide general clerical support to maintain workflow efficiency for a high-volume team.

Benefits

  • Four weeks of paid time off, accruing throughout the year in accordance with company policy.
  • 10 paid holidays in the first year.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • 401(k) retirement plan.
  • Employee Stock Ownership Plan (ESOP).
  • Internal training and advancement opportunities.
  • Supportive, team-based work environment.
  • The role may qualify for bonuses or additional forms of pay.
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