Claim Examiner

Markel•Alpharetta, GA

2d•$62,400 - $107,250•Hybrid

About The Position

The Claim Examiner resolves claims of average complexity and low-to-mid exposure. The role investigates, evaluates, negotiates, and settles assigned claims by collecting and analyzing information in accordance with policy applications and contract provisions. The examiner makes decisions within assigned authority and works under the general direction of their manager. The role manages a portfolio of environmental, products liability, life sciences, professional liability, and general liability claims. It requires investigation and coverage analysis, liability and damages evaluation, reserve management, litigation oversight, negotiation, clear documentation, and communication with insureds, brokers, legal counsel, claimants, and internal stakeholders. This position offers a flexible hybrid schedule of three days in the office and two days remote. U.S. work authorization is required; Markel does not provide visa sponsorship for this position. The salary range is $62,400–$107,250, with individual offers varying by location and job-related factors. The position may also be eligible for the company’s annual incentive plan.

Requirements

Bachelor’s degree or equivalent combination of education and relevant claims experience.
2–4 years of casualty claims handling experience.
Working knowledge of claim investigation, coverage analysis, liability assessment, reserve evaluation, litigation management, and settlement practices.
Ability to interpret commercial insurance policies and identify issues requiring escalation or additional guidance.
Sound analytical, organizational, negotiation, and decision-making skills.
Strong written and verbal communication skills, including the ability to present claim issues clearly and concisely.
Ability to manage competing priorities, meet deadlines, and maintain accurate claim documentation.
Ability to exercise independent judgment within assigned authority and seek guidance when warranted.
Ability to work effectively in a collaborative, team-oriented environment.
Proficiency with claims management systems and Microsoft Office applications.
U.S. work authorization; visa sponsorship is not provided.

Nice To Haves

Experience with environmental, products liability, life sciences, professional liability, bodily injury, or property damage claims.
Experience working with defense counsel and managing litigated claims.
Professional designation such as AIC, CPCU, SCLA, or equivalent.

Responsibilities

Manage an assigned caseload of environmental, products liability, life sciences, professional liability, and general liability claims of moderate complexity.
Conduct timely claim investigations, including review of pleadings, contracts, medical records, expert materials, and other relevant documentation.
Analyze policy language, identify coverage issues, escalate complex matters, and prepare reservation of rights or other coverage correspondence with appropriate guidance.
Evaluate liability, damages, and exposure, and establish and maintain appropriate claim reserves within assigned authority.
Develop and execute claim handling plans, document material developments, and maintain accurate and timely claim files.
Select, direct, and monitor defense counsel, consultants, and experts in accordance with litigation management guidelines.
Review litigation strategy, budgets, legal bills, and case evaluations, and address performance or cost concerns as appropriate.
Negotiate settlements within granted authority and prepare recommendations when additional authority is required.
Participate in mediations, settlement conferences, and other claim-related meetings as needed.
Communicate with insureds, brokers, counsel, claimants, and internal stakeholders about claim status and strategy.
Prepare concise claim summaries, reports, and updates for management and underwriting.
Identify and promptly escalate significant coverage, severity, legal, regulatory, or reputational issues.
Comply with applicable regulatory requirements, service standards, and company claim handling practices.

Benefits

Competitive compensation and benefits package.
Professional development, training, and career advancement opportunities.
Multiple health, dental, and vision insurance plan options for full-time employees.
Optional life, disability, and AD&D insurance.
401(k) with employer match contributions.
Employee Stock Purchase Plan.
Paid time off (PTO), corporate holidays, and floating holidays.
Parental leave.
Flexible hybrid work environment with three days in the office and two days remote.
Opportunity to build technical expertise across a diverse portfolio of specialty claims.
Collaborative culture with access to experienced claims, underwriting, and business leaders.