Claim Assistant

Ccmsi•Carson City, NV
•Onsite

About The Position

CCMSI is seeking a Claim Assistant to provide clerical and organizational support to Claims Adjusters in a fast-paced, high-volume office environment. The role helps ensure claim files are accurate, organized, and move efficiently through the review process. The ideal candidate is detail-oriented, dependable, comfortable with steady administrative workflows, and interested in the insurance or claims field. The position is based in Carson City, Nevada, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. The posted salary range is $21–$23, depending on experience. CCMSI describes its workplace as supportive and team-based, with employee ownership, internal training, and advancement opportunities. The company is a privately owned Third Party Administrator and a certified Great Place to Work. Visa sponsorship is not provided for this position.

Requirements

  • Strong organizational skills and the ability to manage tasks in a fast-paced office environment.
  • Ability to handle high-volume clerical work accurately and with attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to operate general office equipment and multitask across systems.
  • Reliability, initiative, and ability to work with minimal direct supervision.
  • Commitment to confidentiality and professionalism.
  • Strong teamwork and customer service mindset.
  • Reliable, predictable attendance during business hours.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

  • Bilingual in English and Spanish; highly valued for communicating with claimants, employers, or vendors, but not required.
  • Experience supporting a high-volume claims desk.
  • Knowledge of medical terminology.
  • Associate degree or two years of related business or office experience.

Responsibilities

  • Activate new claims and ensure files are set up accurately in the claim system.
  • Schedule appointments and coordinate with medical providers.
  • Process, code, and route incoming medical bills.
  • Scan, attach, and organize electronic documents within claim files.
  • Assist adjusters with diary management and document queues.
  • Provide general clerical support to maintain workflow efficiency for a high-volume team.

Benefits

  • Four weeks of paid time off accruing throughout the year in accordance with company policy.
  • 10 paid holidays in the first year.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) retirement plan.
  • Employee Stock Ownership Plan (ESOP).
  • Internal training and advancement opportunities.
  • Supportive, team-based work environment.
  • The role may qualify for bonuses or additional forms of pay.
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