Claim Assistant - In Office

Ccmsi•Overland Park, KS
•Onsite

About The Position

CCMSI is seeking a Claim Assistant for its Overland Park, Kansas branch. This fully in-office role provides administrative and client support to adjusting staff and the branch supervisor, helping maintain smooth daily operations. The position offers potential growth into future claim-handling roles. The schedule is Monday through Friday, 8:00 AM to 4:30 PM Central Time, for 37.5 hours per week. The stated salary range is $18.00–$22.00 per hour.

Requirements

  • Previous office experience.
  • Strong organizational skills and the ability to prioritize multiple tasks.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Reliable attendance and ability to work fully in-office.

Nice To Haves

  • Insurance or medical background.
  • Familiarity with medical terminology.
  • Prior experience in insurance, claims, or customer service.

Responsibilities

  • Answer and manage incoming calls on the branch main line.
  • Process incoming faxes, physical mail, and electronic documents.
  • Assist with medical bill inquiries, state form submissions, and special projects.
  • Prepare, organize, and maintain claim documentation.
  • Provide daily operational support to the adjusting team and branch leadership.
  • Collaborate with team members to ensure timely and accurate service delivery.

Benefits

  • Four weeks of paid time off accruing throughout the year in accordance with company policy.
  • Ten paid holidays in the first year.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) retirement plan.
  • Employee Stock Ownership Plan (ESOP).
  • Internal training and advancement opportunities.
  • Supportive, team-based work environment.
  • The role may qualify for bonuses or additional forms of pay.
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