Claims Assistant (100% In Office)

Sedgwick • Phoenix, AZ

2d • Onsite

About The Position

The Claims Assistant provides support to claims staff and performs other office tasks depending on the client program. The role involves entering and maintaining claim information, processing payments and correspondence, handling administrative tasks, and providing telephone and customer service support as needed. The position is 100% in office.

Requirements

• High school diploma or GED.
• Six months of clerical or customer service experience, or an equivalent combination of education and experience.
• Excellent oral and written communication skills.
• PC literacy, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Set up and enter new claims into the claims management system.
• Input and review notes and diaries in the claims management system as instructed.
• Process payments.
• Process mail and handle filing, faxing, and photocopying.
• Review, prepare, create, and/or send letters, reports, and forms.
• Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
• Complete other activities and projects as assigned, including preparing and distributing computer reports.
• Perform other duties as assigned.
• Support the organization's quality programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED