Claims Assistant - Workers Compensation | Concord, CA (In-office)

Sedgwick•Concord, CA

3d•$20 - $25•Onsite

About The Position

Sedgwick is seeking an enthusiastic, service-oriented person for an entry-level Claims Assistant role supporting workers compensation claims staff in Concord, California. The position provides claims-processing and general office support, with other tasks depending on the client program. The role is in-office and includes entering claims and claim notes, processing payments and mail, preparing and sending correspondence and reports, and handling calls and appointment scheduling. Other assigned duties and support for the organization’s quality programs are also part of the role.

Requirements

High school diploma or GED.
Six months of clerical or customer service experience, or an equivalent combination of education and experience.
Excellent oral and written communication skills.
PC literacy, including Microsoft Office products.
Strong organizational skills.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.

Responsibilities

Set up and enter new claims into the claims management system.
Input and review notes and diaries in the claims management system as instructed.
Process payments.
Process mail and handle filing, faxing, and photocopying.
Review, prepare, create, and/or send letters, reports, and forms.
Answer and initiate telephone calls.
Set up medical appointments and provide customer service as required.
Complete other assigned activities and projects, including preparing and distributing computer reports.
Perform other duties as assigned.
Support the organization’s quality program(s).