Claims Assistant (100% In Office)

Sedgwick•Phoenix, AZ

1d•Onsite

About The Position

The Claims Assistant provides support to claims staff and performs office tasks depending on the client program. The role involves setting up and entering new claims, maintaining notes and diaries in the claims management system, processing payments and mail, and preparing or distributing documents and reports. The Claims Assistant also handles telephone calls, may arrange medical appointments and provide customer service, supports organizational quality programs, and performs other assigned duties or projects. The position is 100% in office.

Requirements

High school diploma or GED.
Six months of clerical or customer service experience, or an equivalent combination of education and experience.
Excellent oral and written communication skills.
PC literacy, including Microsoft Office products.
Strong organizational skills.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.

Responsibilities

Set up and enter new claims into the claims management system.
Input and review notes and diaries in the claims management system as instructed.
Process payments.
Process mail and handle filing, faxing, and photocopying.
Review, prepare, create, and/or send letters, reports, and forms.
Answer and initiate telephone calls.
Set up medical appointments and provide customer service as required.
Complete other assigned activities and projects, including preparing and distributing computer reports.
Support the organization's quality program(s).
Perform other duties as assigned.