Claim Assistant

Ccmsi • Irvine, CA

1d • Onsite

About The Position

CCMSI is seeking a Claim Assistant to provide clerical and organizational support to Claims Adjusters in a fast-paced, high-volume office environment. The role helps keep claim files accurate, organized, and moving efficiently through the review process through claim activation, document processing, data entry, file maintenance, appointment coordination, and communication support. The position is based in Irvine, California, with a stated schedule of 8:00 a.m. to 4:30 p.m. Pacific Time. The ideal candidate is detail-oriented, dependable, comfortable managing a steady administrative workflow, and interested in the insurance or claims field. CCMSI describes itself as a privately owned third-party administrator, a certified Great Place to Work, and an employee-owned organization where employees can grow and contribute in a collaborative, team-focused environment.

Requirements

• Strong organizational skills and the ability to manage tasks in a fast-paced office environment.
• Comfort handling high-volume clerical work accurately and with attention to detail.
• Excellent verbal and written communication skills.
• Ability to operate general office equipment and multitask across systems.
• Reliability, initiative, and ability to work with minimal direct supervision.
• Commitment to confidentiality and professionalism.
• Strong teamwork and customer service mindset.
• Reliable, predictable attendance during business hours.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

• Bilingual in English and Spanish; valued for communicating with claimants, employers, or vendors, but not required.
• Experience supporting a high-volume claims desk.
• Knowledge of medical terminology.
• Associate degree or two years of related business or office experience.

Responsibilities

• Activate new claims and ensure files are set up accurately in the claim system.
• Schedule appointments and coordinate with medical providers.
• Process, code, and route incoming medical bills.
• Scan, attach, and organize electronic documents within claim files.
• Assist adjusters with diary management and document queues.
• Provide general clerical support to maintain workflow efficiency for a high-volume team.

Benefits

• Four weeks of paid time off, accruing throughout the year in accordance with company policy.
• Ten paid holidays in the first year.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and advancement opportunities.
• Supportive, team-based work environment.
• The role may qualify for bonuses or additional forms of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed