Claim Director

Chubb•Philadelphia, PA

About The Position

The Brandywine Claim Director is responsible for all aspects of claim handling for a book of complex asbestos, long-term exposure, and environmental claims, from first notice through resolution. The role works with guidance from and reports to a Brandywine Vice President. The Claim Director analyzes coverage and claim facts, manages investigations and litigation, negotiates claim resolutions, maintains claim records, and reports on claim developments. The position may require some travel.

Requirements

  • A high degree of technical competence in handling high-exposure claims.
  • At least 5 years of relevant experience, with emphasis on asbestos and/or environmental claims.
  • A four-year college degree.
  • Experience directly managing defense counsel.
  • Experience managing disputed or litigated coverage matters.
  • Experience interpreting and analyzing the application of general liability policies.
  • Analytical skills.
  • Superior oral and written communication skills.
  • Ability to use claim and financial tracking systems effectively.
  • Organization and time-management skills.
  • Experience collaborating across work groups.
  • Significant knowledge of Excel and data management tools.
  • Working knowledge of Microsoft Office utilities.

Nice To Haves

  • Law degree preferred.

Responsibilities

  • Analyze contracts, policies, applicable law, and claim facts and circumstances to determine appropriate coverage positions and resolve claims on reasonable terms and at an appropriate value.
  • Conduct or manage factual claims investigations, including communicating with policyholders, remediation experts, counsel, and others to gather claim facts.
  • Negotiate cost-sharing agreements with carriers and policyholders.
  • Assign defense counsel and manage litigation strategy and budgets.
  • Evaluate claims and recommend resolution plans to management.
  • Maintain physical and electronic claim files and ensure claim information is captured in claim systems.
  • Respond to internal requests for information from management, reinsurers, auditors, and others.
  • Prepare timely and accurate reports to management regarding significant claim developments.
  • Provide high levels of service to Chubb business partners.
  • Mentor and assist colleagues and share technical expertise with staff.
  • Identify opportunities to enhance operations and achieve Brandywine's organizational objectives, and communicate them constructively and positively.
  • Travel as required.
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