Claim Director

Chubb•Philadelphia, PA

About The Position

The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long-term exposure, and environmental claims, from first notice through resolution. The role operates with guidance from and reports to a Brandywine Vice President. The Claim Director evaluates coverage and claim facts, manages investigations and litigation, negotiates claim-related agreements, recommends resolutions, maintains claim records, and reports on significant developments. The role also supports colleagues, provides service to Chubb business partners, and identifies opportunities to improve operations. Some travel may be required.

Requirements

  • At least 5 years of relevant experience handling high-exposure claims, with emphasis on asbestos and/or environmental claims.
  • Four-year college degree.
  • High degree of technical competence in handling high-exposure claims.
  • Analytical skills.
  • Superior oral and written communication skills.
  • Ability to effectively use claim and financial tracking systems.
  • Organization and time-management skills.
  • Experience collaborating across work groups.
  • Significant knowledge of Excel and data-management tools.
  • Working knowledge of Microsoft Office utilities.

Nice To Haves

  • Law degree.
  • Experience directly managing defense counsel.
  • Experience managing disputed or litigated coverage matters.
  • Experience interpreting and analyzing the application of general liability policies.

Responsibilities

  • Analyze contracts, policies, applicable law, and claim facts and circumstances to determine appropriate coverage positions and resolve claims on reasonable terms and at an appropriate value.
  • Conduct and manage factual claim investigations, including communicating with policyholders, remediation experts, counsel, and others to gather claim facts.
  • Negotiate cost-sharing agreements with carriers and policyholders.
  • Assign defense counsel and manage litigation strategy and budgets.
  • Evaluate claims and recommend claim resolution plans to management.
  • Maintain physical and electronic claim files and ensure claim information is captured in claim systems.
  • Respond to internal information requests from management, reinsurers, auditors, and others.
  • Prepare timely and accurate reports to management regarding significant claim developments.
  • Provide high levels of service to Chubb business partners.
  • Mentor and assist colleagues and share technical expertise with other staff members.
  • Identify opportunities to enhance operations and achieve Brandywine’s organizational objectives, and communicate them constructively and positively.
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