Claim Assistant

Ccmsi • Maitland, FL

1d • Onsite

About The Position

CCMSI is seeking a Claim Assistant to provide clerical and organizational support to Claims Adjusters in a fast-paced, high-volume office environment. The role helps keep claim files accurate, organized, and moving efficiently through the review process through document processing, data entry, file maintenance, and communication support. The position is based in Maitland, Florida, with in-office reporting Monday through Friday from 8:00 a.m. to 4:30 p.m. ET. The listed salary range is $18–$19 per hour.

The ideal candidate is detail-oriented, dependable, and comfortable managing a steady workflow of administrative tasks. This role offers an opportunity to enter the insurance or claims field as part of a collaborative, team-focused environment. CCMSI describes itself as a privately owned third-party administrator and an employee-owned, certified Great Place to Work organization.

Requirements

• Strong organizational skills and the ability to manage tasks in a fast-paced office environment.
• Ability to handle high-volume clerical work accurately and with attention to detail.
• Excellent verbal and written communication skills.
• Ability to operate general office equipment and multitask across systems.
• Reliability, initiative, and ability to work with minimal direct supervision.
• Commitment to confidentiality and professionalism.
• Strong teamwork and customer service mindset.
• Reliable, predictable attendance during business hours.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

• Bilingual in English and Spanish; valued for communicating with claimants, employers, or vendors, but not required.
• Experience supporting a high-volume claims desk.
• Knowledge of medical terminology.
• Associate degree or two years of related business or office experience.

Responsibilities

• Activate new claims and ensure claim files are set up accurately in the claim system.
• Schedule appointments and coordinate with medical providers.
• Process, code, and route incoming medical bills.
• Scan, attach, and organize electronic documents within claim files.
• Assist adjusters with diary management and document queues.
• Provide general clerical support to maintain workflow efficiency for a high-volume team.

Benefits

• Four weeks of paid time off, accruing throughout the year in accordance with company policy.
• Ten paid holidays in the first year.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement plan.
• Employee Stock Ownership Plan (ESOP).
• Internal training and advancement opportunities.
• Supportive, team-based work environment.
• The role may qualify for bonuses or additional forms of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed