Casino Bartender Jobs

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Bartender

Q Casino + Resort•Dubuque, IA
•Onsite

About The Position

The Bartender delivers an elevated beverage and hospitality experience consistent with Q Casino + Resort standards. The role involves preparing and serving beverages accurately, maintaining an organized and clean bar, anticipating guest needs, and contributing to a professional and welcoming atmosphere. The Bartender applies knowledge of spirits, wine, beer, cocktails, and responsible alcohol service while collaborating with front- and back-of-house teams to create memorable guest experiences. The position is full-time at Q Casino + Resort in Dubuque, Iowa, with a swing shift. Formal education is not required; relevant food and beverage experience is preferred. The work is primarily indoors, with possible support for occasional outdoor events, and includes frequent guest interaction in a fast-paced environment.

Requirements

  • Formal education is not required.
  • Ability to work in a fast-paced, high-pressure environment and adapt to changing situations.
  • Strong problem-solving, communication, interpersonal, time-management, and multitasking skills.
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 50 lbs.
  • Ability to bend, stoop, and reach frequently.
  • Ability to work evenings, weekends, and holidays as required by business levels.
  • Ability to follow established recipes, presentation standards, service procedures, and company policies.

Nice To Haves

  • Relevant food and beverage experience is preferred.

Responsibilities

  • Welcome guests warmly and professionally; provide beverage and menu-pairing recommendations and anticipate guest needs.
  • Prepare classic and signature cocktails and serve wine, champagne, beer, and specialty beverages to established quality and presentation standards.
  • Measure ingredients accurately, garnish drinks carefully, and maintain speed without sacrificing quality.
  • Set up and break down the bar; keep it clean, organized, sanitized, and operational throughout the shift.
  • Stock bar products and supplies, rotate inventory using FIFO principles, monitor product levels, and communicate shortages.
  • Complete daily side work and cleaning assignments.
  • Maintain knowledge of cocktails, spirits, wines and pairings, beers, non-alcoholic offerings, and seasonal features; participate in ongoing training.
  • Follow service standards and alcohol service laws, verify guest identification, and recognize signs of intoxication.
  • Enter beverages accurately into the POS system and handle guest payments securely and accurately.
  • Communicate and collaborate with servers, hosts, supervisors, and kitchen staff; support teammates during busy periods and assist with other service needs when appropriate.
  • Attend pre-shift meetings and contribute to daily service readiness.
  • Follow food safety, sanitation, chemical-handling, cash-handling, security, and emergency procedures; report maintenance or safety concerns.
  • Maintain professional appearance, punctuality, integrity, accountability, and guest confidentiality; seek opportunities to improve beverage knowledge and hospitality skills.
  • Use suggestive selling and service recovery techniques; respond to guest concerns and escalate issues to management when appropriate.
  • Perform additional duties as assigned by management.

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