Bartender, Banquet (Part-Time; On-Call)

Harrah's Cherokee Casino Resort•Cherokee, NC

27d•Onsite

About The Position

The Bartender creates a warm, welcoming, and engaging environment for guests by providing fast, friendly, and professional beverage service. The role prepares beverages to order, maintains clean and well-stocked bar areas, and handles financial transactions accurately and according to established procedures. The Bartender builds positive guest relationships, supports responsible alcohol service, and complies with regulatory, departmental, and company policies. As an ambassador of Caesars Entertainment, the Bartender upholds service standards, company values, and the Code of Commitment while contributing to an exceptional guest experience. The Bartender demonstrates the organization’s mission and values, follows procedures and work practices, and communicates basic issues or inefficiencies to supervisors. The role performs tasks accurately and efficiently, follows assigned priorities, observes safety and regulatory requirements, uses resources responsibly, minimizes waste, and supports process improvements. The Bartender also provides responsive guest service, helps maintain a clean and welcoming environment, collaborates with colleagues, and participates in training and skill-building activities. This is a part-time, on-call role. The position requires flexibility to work evenings, weekends, and holidays in a fast-paced casino environment with varying noise, temperature, lighting, crowds, and air quality, including secondhand smoke.

Requirements

Must be 21 years of age or older.
One year of customer service experience is required.
RASP certification is required.
ServSafe certification is required.
Strong guest service, communication, decision-making, and teamwork skills.
Ability to multitask, prioritize, work closely with others, adapt, learn, and respond to direction.
Professional appearance and high personal hygiene standards.
Proficiency with Microsoft applications, including Excel.
Strong attention to detail, work ethic, and desire for continued growth.
Ability to communicate clearly in English and follow instructions accurately.
Ability to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 50 pounds, maneuver and tap a keg weighing 165 pounds, and respond to visual and auditory cues.
Ability to work effectively in fast-paced, high-pressure environments.
Flexibility to work evenings, weekends, and holidays.
Comfort working amid varying noise, temperature, lighting, crowds, and air quality, including secondhand smoke.

Nice To Haves

High school diploma or GED preferred.
Six months of experience as a bartender at a full-service bar preferred.
Completion of a documented training program preferred.

Responsibilities

Prepare beverages to order and provide fast, friendly, professional service.
Maintain clean, organized, and well-stocked bar areas.
Handle financial transactions accurately and in accordance with established procedures.
Build positive guest relationships and support responsible alcohol service.
Follow company, departmental, safety, and regulatory policies and procedures.
Demonstrate the organization’s mission, values, ethics, and service culture in daily work.
Complete tasks accurately and efficiently, following assigned workflow priorities and direction.
Use resources responsibly, minimize waste, follow inventory procedures, and maintain proper documentation.
Assist guests, Team Members, and internal partners courteously, escalating concerns when needed.
Communicate basic issues or inefficiencies to supervisors and provide feedback on process improvements when requested.
Contribute to a respectful, collaborative work environment and participate in training and skill-building activities.
Maintain a clean, organized, and welcoming environment that enhances the guest experience.