Care Manager Jobs

About The Position

Requirements

• Graduate of an accredited School of Nursing.
• Current Registered Nurse license in the state of the posted location.
• Basic Life Support (BLS) certification for Healthcare Providers.
• At least 2 years of previous experience in care management and/or working with CKD/ESRD patients.
• Ability to work independently with minimal supervision.
• Ability to demonstrate empathy and quickly build relationships with patients and physicians.
• Excellent verbal communication skills, in person and by phone.
• Familiarity with Microsoft Office and mobile phone and web-based applications.
• Ability to take remote call on some nights and weekends.
• Ability to travel locally frequently for in-home visits.

Responsibilities

• Work with patients’ medical providers to develop and continually adapt care plans.
• Perform in-home care management visits to carry out care plans.
• Monitor biometric data and follow approved protocols for necessary interventions.
• Inventory and reconcile medications and coordinate with pharmacists and prescribers.
• Perform patient health assessments and surveys as required.
• Provide individual and group education on CKD, ESRD, dialysis, and associated comorbidities.
• Encourage medication and treatment adherence through frequent patient contact.
• Engage patients’ families and social support groups in patient education and care.
• Serve as the primary point of contact during business hours for patients’ questions.
• Coach and educate patients about medications, medical conditions, diet, exercise, and lifestyle choices.
• Educate patients and facilitate conversations about proactive care decisions, including Advance Care Plans and ESRD treatment modalities.
• Obtain vital signs during patient visits and escalate concerns to the provider.
• Initiate patient relationships through enrollment and onboarding.
• Perform post-operative and hospital-discharge visits to support patients through vulnerable transitions.
• Review and document patient updates and progress in the care management platform.
• Coordinate with dialysis providers to support seamless transitions of care.

Benefits

• Medical, dental, and vision insurance.
• Employee assistance program.
• Employer-paid and voluntary life insurance.
• Disability insurance.
• Health and flexible spending accounts.
• 401(k) with employer match.
• Financial wellness resources.
• 20 PTO days, 7 paid holidays, and 1 floating day.
• Paid parental leave.
• Work-life assistance resources.
• Physical wellness perks.
• Mental health support.
• Employee referral program.
• BenefitHub employee discounts.
• Bonus opportunities.