About The Position

The Clinical Assistant Nurse Manager (CANM) leads shift operations in the Intermediate Critical Care / Multisystem Progressive Care Unit (PCU), supporting high-quality care, an exceptional customer experience, and optimal patient flow. In conjunction with the Department Nursing Operations Manager and Assistant Nursing Operations Manager, the CANM guides and collaborates with the team and oversees clinical operations, including patient care assignments, customer experience, productivity, and quality outcomes. The unit is a 30-bed transitional ICU step-down for adult patients who no longer require intensive care but still need close monitoring. Patients may have potentially life-threatening conditions, be recovering from post-cath procedures, need advanced monitoring or specialized medication drips, or require ventilator support. The role includes shift staffing and patient-flow coordination, monitoring patient status, supporting team members and providers, and providing direct patient care as needed. The position is listed as variable full-time, with three 12-hour day shifts from 7 a.m. to 7 p.m. and rotating weekends. Orlando Health Dr. P. Phillips Hospital is a 285-bed facility with specialties including diagnostic imaging, cardiovascular care, orthopedic care, surgical services, and emergency medicine. Its onsite Team Member Wellness Center includes a fitness facility, tranquility space, and wellness activities.

Requirements

  • Current registered nurse licensure in Florida or Nurse Licensure Compact (NLC).
  • Current Basic Life Support (BLS) certification.
  • At least 2 years of experience as a registered nurse.
  • Advanced Cardiovascular Life Support (ACLS) may be required based on the assigned patient population.
  • Maintain reasonably regular, punctual attendance consistent with applicable policies and laws.
  • Comply with Orlando Health policies and procedures.

Nice To Haves

  • Bachelor of Science in Nursing (BSN) preferred.
  • Certification in area of expertise preferred.
  • Prior preceptor, charge, or lead experience highly preferred but not required.

Responsibilities

  • Lead shift operations to support high-quality care, customer experience, and patient flow.
  • Manage staffing assignments for oncoming and off-going shifts based on patient acuity and team members’ skills.
  • Coordinate patient flow with Administrative Supervisors, Care Coordinators, and Discharge Planners.
  • Monitor patients in the area of responsibility, including close monitoring of seriously ill patients.
  • Coordinate or participate in patient care in accordance with physician orders, policies, procedures, and standards of practice.
  • Serve as a resource for frontline team members and providers.
  • Support clinical collaboration focused on expected patient length of stay.
  • Provide direct patient care as needed to meet operational needs.
  • Conduct Nurse Leader rounds and investigate and respond to patient, family, and physician complaints.
  • Participate in or lead safety huddles.
  • Communicate and promote change and problem solving.
  • Assess equipment needs and ensure staff have and can appropriately use equipment for patient care.
  • Support and sustain leader-driven initiatives.
  • Assist with retention strategies for new team members and foster a positive work environment.
  • Maintain a regulatory-ready environment of care.
  • Allocate and adjust staffing, assign meal breaks, and arrange team-member relief as indicated.
  • Use effective fiscal management and financial resources in decision-making.
  • Maintain regular, punctual attendance and comply with Orlando Health policies and procedures.
  • Support strategic imperatives by attending leadership huddles, assisting with nursing and clinical initiatives, and fostering multidisciplinary partnerships.
  • Coach and mentor the nursing team.
  • Communicate clearly and effectively in verbal and written forms.
  • Foster diversity, equity, and inclusion.
  • Promote a safe working environment and support or coordinate follow-up related to workplace violence occurrences.
  • Participate in unit or department audits to identify improvement opportunities and trends.
  • Promote high-quality nursing practice supported by evidence-based practice, research, organization, and national standards.

Benefits

  • Student loan repayment
  • Tuition reimbursement
  • Free college education programs
  • Retirement savings
  • Paid paternity leave
  • Fertility benefits
  • Backup elder and childcare
  • Pet insurance
  • Paid time off and holidays
  • Onsite Team Member Wellness Center with fitness facility, tranquility space, and wellness activities
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